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Strategic Change in Public Service Organizations

  • Feb 24, 2021
  • 3 min read

note on a board.
Photo by Polina Zimmerman from Pexels

The public sector remains in that hotspot for so many reasons because it’s attached to delivering services to society that needs development in developed and underdeveloped communities. That is to achieve security, fairness, justice to people, and more so, proper economies of scale allocation. On top of that, the civil rights movement has been on the radar to facilitate all the process that involves the issues influencing the towns and cities including the implementation plans on the rules as black activists in 1970s which were catalyzing this process. Some of the ideas for development were borrowed from the anti-colonialist with the help from the government foundation funds; this is because America’s government served both the association and federal system to help combat the difficulties facing the community (DeFilippis, 2013). However, deprived individuals were treated differently from the rich people, whereby poor citizens received assistance via tested programs. On the other hand, wealthier got services through non-tested means like tax preference, state universities, and home mortgage assistance.


The Africans and Americans for so long have undergone racism and inequality. In their rescue, O’Connor and Hinton came to the limelight to find out the resolutions for the people and bridge the gap between the poor and the rich, although nothing much was achieved. Consequently, the government was defeated to solve the racism crisis, and the underprivileged individuals remained to suffer and not enjoy any rights (DeFilippis, 2013). World health organization that is purely concerned with the health of the citizen could not deliver their services properly due to racism and the class that belonged.


The paramount technique to positive changing in the service delivery in public services is restoration. That involves advocating for the closeness and connection among people by simply being responsible for the community as it will dictate the future of the people living within (DeFilippis, 2013). Besides, this is an individual’s task to believe in themselves, being kind, participating in community development for prosperity. Also, all citizens should stand to set the standards that are accountable for taking care of everyone, not bragging of the achievement that only benefits one’s life. Dudley street neighborhood initiative is that organization that very crucial movement that was concerned with reinstating citizen lives by providing good, healthy, customary, conserved surroundings together with promoting trade and services. That is considered to be of great necessity to the community, which was regulated by agencies’ activists (Medoff, 1994).


Reference

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DeFilippis, James, and Susan Saegert. The community development reader. Routledge,


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